Service: (888) 321-8964

Tire Price Match Guarantee Provide us with a better price at the time of purchase and we'll match it. Coupon Code: Find a better price within 30 days of the purchase, and we'll refund the difference. Scheduled Service Email Print. Limit one rebate per VIN. Allow 6 to 8 weeks for delivery of debit card. Limit three rebates per VIN one per blade. See dealer or mycertifiedservicerebates. Limit two rebates per VIN. Excludes diesel engines. See dealer for details. Turning or replacing rotors, all other services, and tax extra. Excludes some brake pads and vehicles.

Tax extra. See dealer for eligible vehicles and details. Excludes some vehicles and batteries. I went with a friend and not one person said a hello or offered to help us. We stood there 25 minutes and no one helped. An older lady walks in alone and 3 men jumped to help her. I guess they know which ones to fish and rip off. Where is the customer service.

Service: (888) 250-3430

We walked by every single employee including the lady up front and no hello can we help you , or even a wave or a smile. I own a hospitality business and yes I may be young but doesn't mean I am not successful or not worth at least acknowledging. I also went to check on a seat replacement because mine ripped which was ordered over 2 months ago. I had a gentleman check on the order and he said after 60 days of waiting it got sent back. I was never told it arrived. I also wouldn't be able to replace the seat myself.

What happened to this place I used to tell everyone was warm and friendly. Is it because novembers quota passed a week ago so there's no rush or incentive?? I went to range river last week and almost traded my car in but hesitated in order to give Cadillac a chance in changing my mind. I complained to the sales manager how not one person acknowledged me. He stood up walked into the floor and never spoke to me again because he couldn't say anything from embarrassment.

He should've tried to mediate but he just let me walk out and didn't bother. Garry I believe from the service department is the only one who helped me and apologized for what happened. The only ones who have always been friendly and inviting are the service department. Murray as well if he would just remember to let me know my seat replacement came in. Im driving a luxury vehicle with a ripped seat thats cracked because of the sun for months.


I actually got my car here and was a loyal customer until now. We appreciate that you have shared your experience. Although we are diligent in our approach to client care, unfortunately there are very rare occasions that we fall short. We welcome the opportunity to reestablish our credibility with you and thank you for taking the time. We will use this to help us to get better. The fact is that your review identified a glitch and allowed us to make the necessary corrections. Please accept our best wishes for the Holiday Season.

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Cordially, Joe Macie Internet Manager I would like to take this moment, on this day of Thanksgiving to thank the wonderful people at Ed Morse Cadillac Delray. Danahy, Mike Christ and a very special thanks to Patty Lowe for all her assistance. Thanks for taking the time to share your experience. Cordially, Joe Macie.

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Ed Morse Cadillac of Delray Beach

Dealership Service Center Write a review. Ed Morse Cadillac of Delray Beach. View 3 Awards. Customer Service. Quality of Work. Overall Experience. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months. Overview Employees Reviews Inventory Service Monday 7: Parts Monday 7: December 30, Read More. Recommend Dealer. Employees Worked With. Jordan Acker.

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Other Employees: Bernie Zuccaro. Report Respond Print. Dec 30, -. Helpful 0. December 28, Jack Lebo. Marty Michaels. Joe Macie, Joe Macie. Dec 29, -. Walter Lopez, Walter Lopez. Dec 28, -. Helpful 1. December 24, Dec 24, -. Ed Morse Cadillac of Delray Beach responded Thanks for sharing your experience and the wonderful accolade. December 22, Pattie, Paul Betteridge. Dec 22, -. Ed Morse Cadillac of Delray Beach responded Thanks for sharing your experience, We appreciate your patience and loyalty.

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December 18, Joe Macie, Bernie Zuccaro. Dec 18, -. December 13, Thank you all!

  1. Please select a dealership below to view our Service Specials.
  2. Service: (866) 618-0173?
  3. Excellent auto repair in Port Richey.

Joe Macie, Michael Simpson. December 10, November 27, Michael Christ. Nov 28, -.

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